This course will provide an opportunity for supervisors and managers to discover their mindset and behavior with regard to developing employees, coaching employee performance, and engaging employees for «go-to» performance. Content areas that will be covered include: how to address performance problems, delegating responsibility, and how to strengthen employee performance. Specific interaction skills and action steps will be introduced to build coaching competence in participants. Strategies for conducting coaching conversations with their employees to increase performance and long-term contribution will be presented. Participants will be required to participate in small group skill practice scenarios.